Wall mural Cool llama saying hello stylishly!

To accurately measure your wall, follow the guidelines provided:

Your wallpaper will be prepared according to the dimensions you provided during the ordering process. The canvas will be divided into convenient sections, each up to 50 cm in width.

We don't utilize mass production methods. Instead, we employ large format printing technology to produce the image specifically for your order, considering all your requirements. Consequently, your wallpaper will be delivered in neatly packaged rolls, ready for installation.

• Econom — Non-woven wallpaper.
• Premium — Non-woven wallpaper.
• Premium Vinyl — Vinyl wallpaper on non-woven backing.
• Self-Adhesive Wallpaper — Non-woven wallpaper.

The vinyl coating is a thin layer of PVC applied to a non-woven base. The presence of vinyl makes the wallpaper resistant to damage, allows for easy cleaning with a damp sponge, and gives the surface an embossed texture, resembling linen fabric.

• Econom — Non-woven wallpaper; Semi-gloss smooth surface.
• Premium — Non-woven wallpaper; Semi-matte smooth surface.
• Premium Vinyl — Vinyl wallpaper on non-woven backing; Semi-gloss textured surface.
• Self-Adhesive Wallpaper — Non-woven wallpaper; Matte smooth surface.

• Econom — Dry cloth only.
• Premium — Dry cloth only.
• Premium Vinyl — Wet sponge.
• Self-Adhesive Wallpaper — Dry cloth only.

• Econom — Semi-gloss smooth surface.
• Premium — Semi-matte smooth surface.
• Premium Vinyl — Semi-gloss textured surface.
• Self-Adhesive Wallpaper — Matte smooth surface.

All the materials we utilize are completely safe for human and pet health.

We will send the tracking number to the email address you provided during the order placement. If you are unable to locate our emails, please check your spam folder. Alternatively, you can reach out to us at info@muralas.co.uk for assistance.

Typically, after placing an order on our website, it takes around 2-5 days for the order to be processed and dispatched for delivery. Once shipped, you will receive an email containing a tracking number, allowing you to monitor the progress of your order. Please consider the estimated delivery time provided by the carrier, which is usually 3-7 business days. If we have exceeded the processing and delivery timeframe for your order, please contact us at info@muralas.co.uk.

We offer delivery to all European countries, the USA and Canada.

We ship our products only via trusted and reliable transport companies: DPD, FedEx, GLS and UPS.

Delivery within the UK is free for orders of £50 or more. Below this threshold, delivery is charged. The delivery cost is shown at checkout.

Delivery within the UK is free for orders of £50 or more. Below this threshold, delivery is charged. The delivery cost is shown at checkout.

Delivery within the UK typically takes 3-7 working days. Please allow an additional 2 to 5 days for production.

We provide the following payment options:

• Stripe (Credit or debit card): You can securely pay for your order by entering your card details on our website. We do not store your card details for added safety.
• PayPal: You can conveniently make payment through the PayPal system.

No, we currently do not offer cash on delivery as a payment method.

We ensure secure online transactions by using a protected internet connection and encrypting all payment processing. Your card details are not stored for additional security. For more information, please refer to our Privacy Policy.

The promo code should be entered during the checkout process in the shopping cart.

Subscribe to our newsletter on the website to receive exclusive promotional codes for placing an order.

Only one promo code can be used per order during checkout.

If there are ongoing promotions or discounts on the website, they can be combined with the use of a promotional code.

We customize the wallpaper based on your measurements. Simply specify the size of the wall you wish to wallpaper when placing your order. We will then produce and send you wallpaper in the specified dimensions, divided into convenient strips up to 50 cm wide.

You can purchase wallpaper paste along with your wallpaper order on our website. We will calculate the required amount of paste based on the total area of your order. One pack of our paste covers approximately 10m2. If you prefer to buy paste from another store, you can calculate the necessary quantity based on your order area and the instructions provided with that specific paste.

Pour cold water into a bucket (see packaging for the amount of water to dilute). Start stirring the water to create a whirlpool effect. Only then, slowly pour the entire package of paste into the water while continuing to mix. Wait for 10 minutes, then mix again. Your paste is now ready to use. Note: If you choose to use glue from a different manufacturer, please follow the instructions on the package for preparation.

When purchasing our wallpapers, we recommend adding our specially designed paste to your order, which is ideal for applying our photo wallpapers. If you prefer to buy paste from another store, you will need vinyl wallpaper paste.

You have the option to purchase paste along with your wallpaper from our store. We will calculate the required quantity based on your wallpaper size.

Detailed wallpapering instructions will be included with your order. You can also find instructions on our website.

Paste should only be applied to the wall.

In most cases, wallpaper will fully dry within 24 hours. However, in some instances, additional time may be required. This may occur when applying vinyl-coated non-woven wallpaper to a thick wall that does not allow for proper breathability.

The installation method depends on the height of the wallpaper. For wallpapers up to 3.60 meters in height, they should be installed end to end. For wallpapers over 3.60 meters in height, they should be installed with an overlap, followed by cutting the joint on the wall.

For the wallpapering process, you will need the following tools:

• A bucket for mixing the wallpaper paste
• A pen or pencil for marking the wall
• A utility knife or a wallpaper cutter
• A sponge or a pressure roller
• A paint roller for applying the paste to the wall
• A putty knife or a smoothing brush
• A level for ensuring straight installation

You may return or exchange your order within 30 calendar days of receipt. If you purchased the optional paid 90-day return extension for this order, the period is 90 calendar days from receipt. The extension is not included automatically. These periods apply to all catalogue products, without exceptions.

Contact us by email with your order number to arrange a return, exchange or refund.

Our return and exchange policy can be found on the designated page on our website - Return and Refund Policy. Please refer to that page for detailed information.

You may return or exchange your order within 30 calendar days of receipt. If you purchased the optional paid 90-day return extension for this order, the period is 90 calendar days from receipt. The extension is not included automatically. These periods apply to all catalogue products, without exceptions.

Contact us by email with your order number to arrange a return, exchange or refund.

Please inspect the wallpaper on receipt and before installation. Report wallpaper defects by email within 30 calendar days of receipt and before applying it to the wall. Complaints after the wallpaper has been applied are not accepted. Include your order number and photographs.

You may return or exchange your order within 30 calendar days of receipt. If you purchased the optional paid 90-day return extension for this order, the period is 90 calendar days from receipt. The extension is not included automatically. These periods apply to all catalogue products, without exceptions.

Contact us by email with your order number to arrange a return, exchange or refund.

The following conditions are considered as defects:

• Wallpapers with different colors on different strips
• Damaged or torn wallpaper
• Incomplete orders
• Receiving an image that you did not order

Certainly! You can place an order for wallpaper featuring your own photo by sending us an email at info@muralas.co.uk.

In the configurator, you can enter the exact width and height, choose the visible part of the image with the crop tool and mirror the image. Changes to image elements, colours or saturation are not available in the configurator. If you have questions, please use our contact form.

To receive a free visualization of your interior, please follow these steps:

1. Select the wallpaper design that you like.
2. Fill out the visualization form available in the "Visualization in the interior" tab.
3. Provide a photo of the room where you intend to place the wallpaper.

We will then create a visualization of how the chosen wallpaper would appear in your room, allowing you to visualize the final result.

If you haven't received an order confirmation, it may be due to a technical issue. Please send us an email at info@muralas.co.uk, and our manager will provide you with the necessary confirmation of your order.

You can modify or cancel your order as long as it has not yet been sent for printing. Typically, this occurs within a few hours after placing the order on our website. To make changes or cancel your order, please contact our email manager. It's important to notify us as soon as possible if you identify any errors in your order.

We will send you email notifications regarding any updates or changes in the status of your order. Please ensure that you check your spam folder if you haven't received any emails from us. If you have any questions or concerns, feel free to email our manager, and they will assist you further.